She wrote up a great paper for the members sot hey could be informed, but many members did not see it. One of the things that bothered her about this collection agreement was that a member who is behind cannot even talk to the board or give them money or try to catch up little by little but has to go through the attorney. Recently one couple in Hideaway owed a little over $400 in back dues--they were trying to work with the board and the board refused to work with them (this is in the last few months--but we are withholding names for privacy's sake). After being sent to the attorney, they received a letter demanding around $1500! Part of the cost was an accounting error on the part of the board and the rest was attorney's fees!
Just exactly what Vivian thought could go wrong did! Now the couple is entangled in a legal battle. And why? We are neighbors and they don't treat each other this way--not true neighbors, close neighbors, caring neighbors. Sigh.
In any case, California is taking steps to protect their homeowners from aggressive and inherently unfair collection practices--and hopefully that will come to Utah too--even if our board doesn't watch out for members and use common sense... hopefully we can get some legislative protections in. Here are some of the things California is now dosing for homeowners in associations: